Returns & Refunds Policy
By placing an order, you agree to this Returns & Refunds Policy.

Order Cancellation & Returns

You are entitled to cancel your order within 2 days without giving any reason.

  • The 2-day period starts from the date you receive your order or a third party you appointed receives it.

  • To cancel, you must inform us by email: support@gridironclothing.com

Once we receive and inspect your return, refunds will be issued within 14 days using your original payment method.

Important:

  • Returns are subject to a 15% restocking fee.

  • Original shipping costs are non-refundable.

  • Customers pay return shipping unless the item(s) is damaged, defective, or incorrect.


Conditions for Returns
Items must:

  • Be purchased within 7 days

  • Be unused, unworn, and unwashed

  • Remain in original packaging with all tags attached

  • Be in saleable condition

Items showing wear, washing, odor, stains, or damage will not be accepted.

Exchanges

Exchanges are allowed for size, color, or style:

  • Customers pay return shipping for the original item and shipping for the replacement

  • Items must meet the same return conditions above

Non-Returnable / Final Sale Items

  • Sale and clearance items are final sale and cannot be returned or refunded

  • Personalized, made-to-order, or altered items are non-returnable

  • Items unsuitable for return due to health, hygiene, or perishability cannot be returned once unsealed

Defective or Incorrect Items

If your item arrives damaged, defective, or incorrect, we will provide a replacement at no cost:

  • Email support@gridironclothing.com immediately with order details and photos

  • Return shipping for defective or incorrect items is covered by GridIron Apparel.

Returning Goods

  • Customers must contact us first to receive return authorization and shipping address

  • Returns sent without authorization may not be accepted

  • We recommend using an insured and trackable shipping method

  • Refunds cannot be issued without receipt of the returned goods or proof of delivery

International Orders:

  • Returns are allowed, but customers pay both shipping and return shipping costs

Refund Processing

  • Refunds will be processed within 14 days of receiving your returned items

  • 15% restocking fee applies

  • Refunds are issued to the original payment method

Gifts

  • If an item was marked as a gift and shipped directly, you will receive a gift credit for the returned item

  • If the gift was shipped to the purchaser first, the refund goes to the original purchaser

Contact Us

For any questions, contact us via:
Email: support@gridironclothing.com